Proactive Steps Before Winter Events
Risk Management
Managing the risk with Snow & Ice Management services encompasses a series of proactive steps before winter events, during actual events, and after events. We work diligently to reduce and manage risk for our customers by taking the following actions for each property.
What We Do
Events
Pre-Event
- Perform site inspections and risk assessments
- Extensively train our associates on site-specific priorities and requirements
- Create site-specific maps to indicate high snow storage locations
- Establish territories with managers for faster response to any issues that arise
During Event
- Focus operations on high priority areas for each property
- Monitor weather conditions throughout each event (In-house meteorologist)
- Maintain communication with each driver, equipment operator, and territory manager
Post Events
- Maintain detailed records for each storm including weather data and event description
- Follow strict incident reporting standards in the event any incident, regardless of severity
- Consult with customers following events to ensure customer satisfaction
